Technical & Trade
Inquiries
What is the typical lead time for bulk B2B orders?
For our standard finished products (Hot Tubs, Swim Spas, Pools, and Ice Tubs), the manufacturing lead time is typically 25–35 days from order confirmation. Shipping transit times depend on the destination port, generally ranging from 20 to 45 days.
How are the units protected for international sea freight?
Every unit is reinforced with commercial-grade steel frames and multi-layered protective padding to ensure structural integrity during long-distance maritime logistics. We provide full FCL and LCL packaging solutions.
Are the prefab units ready for immediate installation?
Yes. Our "Finished" philosophy means the filtration, heating, and structural systems are integrated. Upon arrival, contractors only need to prepare a level foundation and connect the primary electrical and water supply.
Do your aquatic products meet international certifications?
Absolutely. Our products are engineered to comply with global standards, including CE, ISO 9001, and ETL for electrical components, ensuring they are suitable for high-end hospitality and residential projects in North America and Europe.
Do you offer private labeling (OEM) for distributors?
We provide foundational OEM services, including custom branding on shell accents and packaging for wholesale partners. However, to maintain architectural precision and stable lead times, we do not offer structural modifications.
How can I request a comprehensive wholesale catalog?
Please contact our trade department via info@wayswimspa.com or our B2B WhatsApp line. We will provide a technical specification guide and bulk pricing tiers based on your project requirements.