Frequently Asked Questions
What products does WaySwimSpa manufacture?
WaySwimSpa manufactures hot tubs, swim spas, spa pool and other customised spa solutions for global B2B markets. We work with dealers, distributors and private-label brands to provide both standard products and customised OEM/ODM solutions.
What makes WaySwimSpa different from a typical spa supplier?
WaySwimSpa combines 30+ years of OEM/ODM experience with integrated manufacturing capabilities. Our production includes in-house metalwork, injection moulding, mould making and component manufacturing, giving us greater control over quality, production coordination and customisation.
Do you offer OEM and ODM services?
Yes. WaySwimSpa provides OEM and ODM manufacturing for dealers, distributors and private-label brands worldwide. Depending on your project requirements, we can support branding, product configuration, component selection, product details and other market-specific customisation.
Can I customise the product for my market?
Yes. We understand that different markets have different requirements. Our OEM/ODM capabilities allow us to work with partners on product configuration, specifications, branding and selected components to develop solutions suited to their market.
Do you support private-label spa brands?
Yes. We work with private-label brands as well as dealers and distributors. Our manufacturing capabilities allow partners to develop products under their own brand while working with WaySwimSpa as the manufacturing partner.
Do you support international shipping?
Yes. We support global B2B orders and can coordinate packaging and export arrangements for international shipments. Shipping options and requirements can be discussed based on the destination and order details.
How are WaySwimSpa products packaged for international shipping?
WaySwimSpa products can be supplied with wooden-frame packaging for international transportation. We can also arrange fully wooden-frame packaging when required. The packaging method can be discussed and arranged according to the customer’s product, shipping and handling requirements.
Can the packaging be customised?
Yes. We can arrange different packaging solutions according to the customer’s requirements, including wooden-frame packaging and fully wooden-frame packaging.We can make your brand logo on the package. Packaging arrangements can be discussed during the order and shipping planning process.
What is the typical production lead time?
For standard products, the typical production lead time is around 25–35 days after order confirmation. Custom OEM/ODM projects may require additional time depending on specifications, customisation and production requirements.
Can you handle bulk orders for dealers and distributors?
Yes. WaySwimSpa is structured to support B2B orders for dealers, distributors and private-label brands. Our integrated manufacturing capabilities are designed to support both standard product supply and customised production requirements.
Do you manufacture components in-house?
Yes. WaySwimSpa has in-house manufacturing capabilities including metalwork, injection moulding and mould making, as well as component production. Producing and managing key components internally gives us greater control over quality, production coordination, supply and customisation.
What materials do you use for your spas?
WaySwimSpa uses U.S. Lucite® acrylic for spa and swim spa production. Material selection is an important part of our approach to product quality, appearance and long-term brand value.
Do you work with recognised spa component brands?
WaySwimSpa is a major Balboa customer in China. Component configurations can be discussed according to the product model, market requirements and OEM/ODM project specifications.
Can you provide compliance and certification documentation?
Product compliance and certification requirements can vary by product and destination market. Please contact our team with your target market and product requirements, and we can provide the relevant documentation and compliance information available for the specific model.
How can I request product information or a B2B quotation?
Contact the WaySwimSpa team with your product interests, market and requirements. We can provide relevant product information, OEM/ODM options, customisation details and a B2B quotation based on your project.